Telappliant
    SelectVoice Cloud Phone System

    SelectVoice Cloud Phone System

    Answer faster, resolve more on the first call, and get reliable insight from every conversation. A fully managed cloud phone system with AI built in.

    SelectVoice cloud phone system

    What is SelectVoice?

    SelectVoice is Telappliant's cloud-hosted phone system. It replaces traditional phone lines with a feature-rich, fully managed platform — including HD voice, smart routing, mobile apps, and AI-powered tools like voicemail-to-text and call transcription. No hardware to maintain; just connect and call.

    Built for Modern Business

    Enterprise-grade features, zero maintenance

    Voice & Collaboration

    HD audio, intelligent call routing, visual IVR, ring groups, and conferencing.

    Work Anywhere

    Mobile and desktop apps — manage contacts, presence, and calls on the go.

    Simplified Management

    Secure web portal with visual auto-attendant builder and user provisioning.

    Microsoft 365 Compatible

    Single sign-on, user sync, and Teams presence integration.

    Security & Reliability

    MFA, resilient failover, encrypted calls, and 24/7 UK-based support.

    Omni-Channel & AI

    Chat, SMS, social messaging, plus AI transcriptions and summaries.

    Choose Your Edition

    Three tiers to match your business needs — all include core features

    Business

    From £9.95/user/mo

    • HD voice & smart routing
    • Auto-attendant & IVR
    • Mobile & desktop apps
    • Voicemail-to-email

    Enterprise

    From £14.95/user/mo

    • Everything in Business
    • Call queues & wallboards
    • CRM integration
    • AI Capture add-on available

    Call Centre

    From £19.95/user/mo

    • Everything in Enterprise
    • Agent & supervisor roles
    • Skills-based routing
    • QA scoring & AI coaching

    AI-Powered Add-ons

    Unlock deeper insight from every call

    AI Capture

    Automatic voicemail-to-text, live call transcription, conversation summaries, and sentiment analysis — so you never miss a detail.

    • Voicemail-to-text
    • Live transcription
    • Call summaries
    • Sentiment analysis

    Agent Assist

    AI receptionist, smart call routing, real-time coaching prompts, and automatic CRM push — empowering your team to handle more.

    • AI receptionist
    • Smart routing
    • Real-time coaching
    • CRM push

    Included in Every Edition

    Core features that come standard

    HD voice calls
    Smart call routing
    Visual IVR builder
    Ring groups
    Call park & pickup
    Voicemail-to-email
    Conference calling
    Mobile & desktop apps
    Self-service portal
    Number porting
    Call recording
    Real-time analytics

    Not Sure Which Edition?

    Answer 4 quick questions and we'll recommend the best fit

    Question 1 of 4

    How many people need a phone extension?

    Ready to prepare for 2027?

    Take our free readiness check to find out what you need to do before the PSTN switch-off.